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Guide 6 of 7

The name of the pesticide, and the paper a pest job owes you

In Queensland the pesticide has to be named in writing; New South Wales and Victoria ask the customer to ask for its full name. This guide reads a Queensland advice line by line and sets the other three states' asks beside it.

A pest control job drawn in the order the regulators describe it. A dark wedge narrows in eight steps: you see a pest, inspect, identify the pest, ask whether a pesticide is needed at all, prevent first, raise your concerns, a pre-treatment advice, targeted not general. It comes to a point at a registered pesticide used to its label, which forks into general pest work and termite work. From there a line runs on, ticked: stay out until it is dry, ask the re-entry time, tell your neighbours, its name and active constituent in writing, ask for its full name and safety data sheet, and it can linger for days, weeks or longer. Solid marks are law; open marks are a regulator's advice. Every mark names its state or NAT. Each mark opens its guide. NSW EPA: seeing one pest does not always mean control is needed. You see a pestNSW EPA Queensland Health lists what pest management technicians typically do: inspect the premises. InspectQLD Health Both regulators put identification before any treatment: identify the pest and its habitats, and identify it before deciding how to control it. Identify the pestNSW EPA QLD Health Queensland Health: in some cases, a pesticide treatment may not be necessary. Is a pesticide needed?QLD Health asks this NSW EPA: keeping pests from becoming a threat can carry little or no risk to people or the environment. Prevent firstNSW EPA Victoria: raise concerns such as pregnancy, young children or allergies with the operator before the work starts. Raise your concernsVIC Queensland law: before starting a pest control activity for a customer, a licensed technician must give the customer a pre-treatment pest control advice for the activity. Before startingQLD, law NSW EPA: targeted spraying is the fallback where watching shows other methods are not working, and a wide spray of a non-specific product is its last measure, after the others have failed. Targeted, not generalNSW EPA A registered pesticide, used to its label. NAT · NSW, VIC, QLD. Termites: QLD, a QBCC licence as well; NSW, a timber pest licence being phased in; VIC, check that the licence covers the job. A registered pesticide, used to its label NAT · NSW, VIC, QLD general pest termites Termites: QLD, a QBCC licence as well; NSW, a timber pest licence being phased in; VIC, check that the licence covers the job. Victoria: leave the premises while the pesticide is being mixed and applied, and stay out until it is dry; the same page moves pets out for the same stretch. Stay out until it is dry VIC WA Health: ask what the recommended waiting or re-entry time is, for people and pets. Ask the re-entry time for people and pets WA Victoria recommends telling neighbours before external treatments; NSW good practice says the same, especially where the pesticide has an odour, and some labels require notice. Tell your neighbours VIC · NSW Queensland law: the post-treatment advice is dated and signed, and states the name and the active constituent of each pesticide used. Its name and active constituent, in writing QLD, law NSW EPA asks the customer to ask for the full product name and the safety data sheet, which a pest controller must provide on request; Victoria asks for the full chemical name, which helps in an emergency. Ask for its full name and safety data sheet NSW · VIC Victoria: sprays used on surfaces and treatments for termites can stay in the environment for days, weeks or longer after application. It can linger for days, weeks or longer VIC Where a step carries a state's name, that is the regulator who says it. Your own state's or territory's regulator governs your job.
The same pest control job drawn upright: eight bands stepping in as the job narrows, from seeing a pest to spraying only where it is needed, then a registered pesticide used to its label, then the fork into general pest work and termite work, then the line of waiting and naming that runs on after the van has gone. NSW EPA: seeing one pest does not always mean control is needed. You see a pest NSW EPA Queensland Health lists what pest management technicians typically do: inspect the premises. Inspect QLD Health Both regulators put identification before any treatment: identify the pest and its habitats, and identify it before deciding how to control it. Identify the pest NSW EPA · QLD Health Queensland Health: in some cases, a pesticide treatment may not be necessary. Is a pesticide needed? Queensland Health asks this NSW EPA: keeping pests from becoming a threat can carry little or no risk to people or the environment. Prevent first NSW EPA Victoria: raise concerns such as pregnancy, young children or allergies with the operator before the work starts. Raise your concerns VIC Queensland law: before starting a pest control activity for a customer, a licensed technician must give the customer a pre-treatment pest control advice for the activity. A pre‑treatmentadvice QLD, law NSW EPA: targeted spraying is the fallback where watching shows other methods are not working, and a wide spray of a non-specific product is its last measure, after the others have failed. Targeted, notgeneral NSW EPA A registered pesticide, used to its label. NAT · NSW, VIC, QLD. Termites: QLD, a QBCC licence as well; NSW, a timber pest licence being phased in; VIC, check that the licence covers the job. A registered pesticide, used to its label NAT · NSW, VIC, QLD general pest termites Termites: QLD, a QBCC licence as well; NSW, a timber pest licence being phased in; VIC, check that the licence covers the job. Victoria: leave the premises while the pesticide is being mixed and applied, and stay out until it is dry; the same page moves pets out for the same stretch. Stay out until it is dry VIC WA Health: ask what the recommended waiting or re-entry time is, for people and pets. Ask the re-entry time for people and pets WA Victoria recommends telling neighbours before external treatments; NSW good practice says the same, especially where the pesticide has an odour, and some labels require notice. Tell your neighbours VIC · NSW Queensland law: the post-treatment advice is dated and signed, and states the name and the active constituent of each pesticide used. Its name and active constituent, in writing QLD, law NSW EPA asks the customer to ask for the full product name and the safety data sheet, which a pest controller must provide on request; Victoria asks for the full chemical name, which helps in an emergency. Ask for its full name and safety data sheet NSW · VIC Victoria: sprays used on surfaces and treatments for termites can stay in the environment for days, weeks or longer after application. It can linger for days, weeks or longer VIC Where a step carries a state's name, that is the regulator who says it. Your own state's or territory's regulator governs your job.

General information from Queensland legislation and Queensland Health, the NSW EPA, Victoria's health service and SA Health. It is not advice about your own property, your own treatment or your own quote.

Queensland: two advices, one before and one after

Queensland is the state in this guide whose paper is a legal duty on the technician rather than a request by the customer. Before starting a pest control activity at a place for a customer, a licensed technician must give the customer a pre-treatment pest control advice for the activity.

The second notice is the one that names the product. A licensed technician must give the customer a post-treatment pest control advice: before leaving the place afterwards if it is occupied, or within 24 hours after leaving if it is not.

The regulation puts two words on that advice which make it a record rather than a note: it must be dated and signed by the licensed technician.

Queensland Health's customer fact sheet puts the same duty in the customer's language: it is a legal requirement for a pest management technician to provide you with pest control advice that states the following, and the list that follows is the worked example below.

A Queensland advice, read line by line

Each line of the advice, and the source that requires it
The lineWhere it comes from
The name of the technician.Queensland Health's fact sheet lists it among the things the advice must state.
The name of the business.The same list.
The technician's licence number.The same list, and the regulation's own list of what the post-treatment advice states.
The name and the active constituent of each pesticide used for the activity.The same list: this is the line that names what the work used.
The part of the premises where each pesticide is used.The same list; the regulation asks for the address of the place or details of that part.
The general precautions that should be taken for the pest control activity.The same list.
When and for how long the activity was carried out.The regulation's own list of what the post-treatment advice states.

The dating and the signature are what let the advice be used as a record.

Before the work: the pre-treatment advice

The earlier advice in Queensland has its own required contents. A licensed technician must ensure that the pre-treatment pest control advice states the following information.

  • the date the technician gives the pre-treatment pest control advice to the customer;
  • a statement that, under the Act, the technician must not use a pesticide for the activity unless it is APVMA approved for that use;
  • the precautions that should be taken by persons at the place to minimise exposure to any pesticide used.

The regulation adds a practical note that matters for a reader waiting on paper: the pre-treatment advice may be given personally, by mail or electronically, and the post-treatment advice may be given the same three ways.

The other three states: what to ask for

New South Wales: the EPA asks a customer to ask the pest controller to identify the pesticide that will be used, by its full product name. Asked before the work, that is the same line the Queensland advice states afterwards.

The EPA also describes safety data sheets as documents with vital information on how a pesticide may be used safely, and says a pest controller must provide the relevant ones on request.

Victoria: the health service asks the customer to get the full chemical name of the pesticide the operator will be using, and gives its reason, which is that in an emergency the name helps with first aid.

South Australia: SA Health asks a customer to request written information on the pesticides to be used, along with the treatment methods, evidence that the method is effective, and its limitations, with a material safety data sheet named as one of the documents in that request.

The four states differ in who does the asking. Queensland puts the paper in the customer's hand by law, with a date and a signature on it. New South Wales and Victoria tell the customer what to ask for, and South Australia frames the same information as a written request. In all four the thing being identified is the same, and Victoria gives the reason in its own sentence: in an emergency, the full chemical name is what helps with first aid.